prk888 Privacy Policy

prk888 ("we," "us," or "our") operates the online gaming platform accessible at prk888.asia (the "Platform"). This Privacy Policy applies to all personal information collected from individuals who register an account with prk888, place bets or wagers, access any prk888 service, or simply visit our website as a guest — regardless of the device used or the city in Pakistan from which the Platform is accessed.

This Privacy Policy is incorporated by reference into and forms part of the prk888 Terms and Conditions. By registering a prk888 account or using any prk888 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

prk888 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. Our practices are shaped by our obligations as an internationally licensed gaming operator and our genuine commitment to earning and maintaining the trust of every Pakistani player who uses our platform.

For the purposes of applicable data protection legislation, prk888 is the Data Controller in respect of personal data collected through the Platform. As Data Controller, prk888 determines the purposes and means by which personal data is processed.

prk888 operates under an international gaming licence. The licensing jurisdiction's data protection framework informs prk888's obligations as a Data Controller. Where prk888 engages third-party service providers who process personal data on prk888's behalf (for example, payment processors such as JazzCash and EasyPaisa, identity verification providers, or game platform providers), those third parties act as Data Processors and are contractually bound to process data only in accordance with prk888's written instructions and applicable data protection law.

prk888 collects personal information in the following categories:

3.1 Registration and Identity Data

• Full legal name (as it appears on your CNIC)
• Date of birth (to verify the 21+ age requirement)
• Computerised National Identity Card (CNIC) number and document image
• Gender (where voluntarily provided)
• Residential address in Pakistan

3.2 Contact Data

• Email address
• Pakistani mobile telephone number

3.3 Financial Data

• JazzCash or EasyPaisa account details (mobile number associated with wallet)
• Bank account details for HBL, UBL, or Meezan Bank transfers (account title and IBAN where applicable)
• Deposit and withdrawal transaction history in PKR
• Source of funds documentation (where requested for AML compliance)

3.4 Gaming and Behavioural Data

• Game session history, wagering records, and betting activity
• Win and loss records, balance history
• Bonus credits claimed and wagering requirement progress
• Responsible gaming limit settings and self-exclusion history

3.5 Technical and Device Data

• IP address and approximate geographic location at time of access
• Device type, operating system, and browser version
• Session timestamps, login history, and access logs
• Cookie identifiers and similar tracking technologies (see Section 8)

prk888 collects personal data through the following means:

• Direct provision by you: When you register a prk888 account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings, you directly provide personal data to prk888.
• Automated technical collection: When you access the prk888 platform — whether from a mobile device in Lahore or a desktop in Faisalabad — our servers automatically record technical data including your IP address, device details, and session timestamps as a standard function of web server operation.
• Cookies and tracking technologies: prk888 uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse platform usage. See Section 8 for full details.
• Third-party verification services: Where prk888 uses identity verification or fraud screening services (for example, to validate CNIC details or cross-reference against sanctions screening databases), those services may provide prk888 with confirmation data derived from public or licensed records.
• Payment processors: When you initiate a deposit or withdrawal via JazzCash, EasyPaisa, or a Pakistani bank, the relevant payment processor confirms transaction status and, where applicable, account holder identity to prk888 for reconciliation and fraud prevention purposes.

prk888 processes personal data on the following legal bases, each of which is appropriate to the specific processing activity:

• Performance of a Contract: The majority of data processing at prk888 is necessary to perform the contract between prk888 and the Player — i.e., to operate your account, process your PKR deposits and withdrawals, make games available to you, and administer bonus credits. Without this processing, prk888 cannot provide its services.
• Legal Obligation: prk888 is required by the terms of its international gaming licence and applicable anti-money laundering regulations to collect and retain certain data — including CNIC details, age verification records, and financial transaction histories. This processing is non-optional and cannot be withdrawn by consent.
• Legitimate Interests: prk888 processes certain data (including technical/device data and gaming behaviour analytics) on the basis of our legitimate interests as an online gaming operator — specifically the interests of fraud prevention, platform security, responsible gaming monitoring, and product improvement. These interests are carefully balanced against Player privacy rights.
• Consent: Where prk888 processes data for optional purposes — such as sending promotional communications or placing non-essential cookies — we rely on your consent. Consent is always freely given, specific, and revocable at any time.

prk888 uses your personal data for the following specific purposes:

6.1 Account Management

To create, maintain, and administer your prk888 account, including processing your login credentials, managing your PKR balance, and applying account-level settings such as deposit limits and session timer preferences.

6.2 Identity and Age Verification (KYC)

To verify that you are who you say you are, that you are aged 21 or above, and that you are the legitimate holder of the payment methods associated with your prk888 account. KYC verification is a legal requirement of prk888's gaming licence and a core player protection mechanism.

6.3 Payment Processing

To process deposits from and withdrawals to your registered Pakistani payment methods (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank). Financial data is used solely for transaction processing and reconciliation.

6.4 Fraud and Security Monitoring

To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and any other conduct prohibited under the prk888 Terms and Conditions. This includes automated analysis of login patterns, transaction anomalies, and gaming behaviour.

6.5 Responsible Gaming

To monitor for indicators of problem gambling behaviour, enforce player-set deposit limits, session limits, and self-exclusion requests, and — where prk888 identifies a Player who may be experiencing gambling-related harm — to initiate appropriate responsible gaming interventions.

6.6 Customer Support

To respond to your support requests, resolve account disputes, and maintain records of communications for quality assurance purposes.

6.7 Regulatory Compliance

To fulfil prk888's obligations under its international gaming licence, applicable AML regulations, and any lawful requests from competent regulatory or law enforcement authorities.

6.8 Platform Improvement

To analyse aggregated, anonymised platform usage data in order to improve game selection, website performance, and user experience for Pakistani players.

6.9 Marketing Communications (Consent-Based)

Where you have given consent, to send promotional emails, SMS notifications, and personalised bonus offers to your registered contact details. See Section 15 for details on how to manage your marketing preferences.

prk888 does not sell, rent, or trade your personal data to any third party for commercial purposes. prk888 shares personal data only in the following limited and controlled circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the financial data necessary to process your specific deposit or withdrawal transaction. Each processor is bound by their own data protection obligations and applicable Pakistani financial regulation.
• Identity Verification Partners: Third-party KYC and sanctions screening providers may receive your CNIC details and identity documents for the purpose of verification. These providers process data solely on prk888's instructions and are prohibited from using it for any other purpose.
• Game Platform Providers: Third-party game studios (such as Pragmatic Play, PG Soft, and Evolution Gaming) receive the session data necessary to deliver and record your game sessions. Game providers do not receive your financial or identity data.
• Regulatory and Law Enforcement Authorities: prk888 will disclose personal data to competent governmental, regulatory, or law enforcement authorities where required to do so by law, court order, or the terms of prk888's gaming licence. prk888 will notify Players of such disclosures where legally permitted to do so.
• Group Companies and Professional Advisers: prk888 may share data with its affiliated group entities, legal advisers, accountants, and auditors where necessary for legitimate business and compliance purposes, subject to equivalent confidentiality obligations.

prk888 uses cookies and similar technologies (such as local storage and session identifiers) to operate and improve the platform. The following categories of cookies are used:

You may manage or withdraw consent for non-essential cookies at any time through your browser settings or by contacting prk888 support. Disabling strictly necessary cookies may impair the operation of your prk888 account and login session.

prk888 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our legal and regulatory obligations. The following general retention periods apply:

• Account data (identity, contact, KYC documents): Retained for the duration of your active prk888 account and for a minimum of five (5) years following account closure, in accordance with standard AML record-keeping obligations applicable to licensed gaming operators.
• Financial transaction records: Retained for a minimum of seven (7) years following the transaction date, consistent with financial record-keeping requirements under applicable AML and gaming licence obligations.
• Customer support communications: Retained for three (3) years following the resolution of the relevant support interaction, to enable reference in the event of subsequent disputes or regulatory inquiries.
• Technical and access logs: Retained for up to twelve (12) months for security monitoring and fraud investigation purposes, then deleted or anonymised.
• Marketing consent records: Retained for the duration of the consent and for twelve (12) months following withdrawal of consent, as evidence of the consent management process.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised. Anonymised, aggregated data (from which individuals cannot be identified) may be retained indefinitely for statistical and analytical purposes.

prk888 implements technical and organisational security measures appropriate to the nature and volume of personal data processed. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the prk888 platform — the same cryptographic standard used by Pakistan's major banking institutions for online transactions.
• At-rest encryption of all sensitive personal data stored on prk888 servers, including CNIC document images, financial account details, and account credentials.
• Access controls limiting internal access to personal data on a strict need-to-know basis. prk888 employees access only the minimum data necessary for their specific role.
• Two-factor authentication available on all prk888 player accounts and enforced on all internal administrative systems.
• Regular security assessments including penetration testing and vulnerability scanning to identify and remediate security weaknesses before they can be exploited.
• Incident response procedures designed to detect, investigate, and notify affected parties of any personal data breach in accordance with our regulatory obligations.

Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure. prk888 cannot guarantee the absolute security of data transmitted to or from the Platform. Players bear responsibility for maintaining the security of their own account credentials and devices.

prk888 recognises and will honour the following data rights in respect of personal data we hold about you. To exercise any of these rights, please contact prk888 support via live chat or email at [email protected]. We will respond within 30 calendar days of receiving a complete, verifiable request.

prk888 enforces mandatory CNIC-based age verification for all accounts before any real-money service is made available. Where prk888 becomes aware or has reasonable grounds to suspect that an account is held by a person under the age of 21, the account will be immediately suspended and any collected data will be deleted — except where retention is required for the purposes of the investigation or regulatory notification.

If you have reason to believe that a minor has registered a prk888 account, please contact us immediately at [email protected]. prk888 will investigate and act promptly on any such report.

prk888 operates as an internationally licensed gaming platform. Some of the third-party service providers used by prk888 — particularly game platform providers and certain technical infrastructure providers — may process personal data in jurisdictions outside Pakistan.

Where personal data is transferred to a third country, prk888 ensures that appropriate safeguards are in place to protect the data, including:

• Contractual data processing agreements that bind the recipient to data protection standards equivalent to those applied by prk888
• Transfers only to jurisdictions or service providers that maintain certified security frameworks relevant to personal data protection
• Regular assessment of third-party data processors to confirm ongoing compliance with agreed data protection standards

By using the prk888 platform, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan as described above, subject to the safeguards noted herein.

The prk888 platform may contain references to or integrations with third-party services, including game providers and payment processors. Where such services involve third-party interfaces or redirect you to a third-party platform (such as the JazzCash or EasyPaisa payment gateway), their own privacy policies govern the data processed during that interaction.

prk888 is not responsible for the privacy practices of any third-party platform, even where prk888 has a service relationship with that third party. Players are encouraged to review the privacy policies of any third-party service they interact with during their prk888 experience — including their mobile wallet and banking applications.

prk888 may, with your consent, send you promotional communications including bonus offers, new game announcements, PSL cricket betting promotions, and VIP programme updates via email and SMS to your registered Pakistani mobile number.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your prk888 Account Settings
• Replying STOP to any prk888 SMS communication
• Clicking the unsubscribe link in any prk888 promotional email
• Contacting prk888 support and requesting removal from marketing lists

Withdrawal of marketing consent does not affect the lawfulness of marketing communications sent prior to withdrawal. Opting out of marketing will not affect your ability to use the prk888 platform or receive service-related communications (such as account verification messages, withdrawal confirmations, and security alerts), which are sent on the basis of contractual necessity rather than consent.

prk888 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or our service offerings. The "Effective Date" at the top of this document will be updated each time a material change is made.

Where changes are material — meaning they substantively affect how we collect or use your personal data, or your data rights — prk888 will notify registered Players via email to their registered address and/or via a prominent on-platform notification, at least 7 days before the updated Privacy Policy takes effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the prk888 platform following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy. Where your consent is required for any new processing described in an updated Policy, we will seek that consent separately before commencing the new processing.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way prk888 handles your personal data, please contact our Data Protection team through the following channels:

• Email: [email protected] — Mark your subject line "Privacy Request" for fastest routing to our data protection team. We aim to respond to all privacy requests within 5 business days and to complete substantive responses within 30 calendar days.
• Live Chat: Available on the prk888 platform 24 hours a day, 7 days a week — including Pakistan public holidays and PSL match nights. For immediate general queries about your account data, live chat is the fastest channel.

Please note that to protect your privacy, prk888 will verify your identity before processing any access, rectification, or erasure request. You may be asked to confirm your registered email address, mobile number, and/or CNIC details before the request is actioned.